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Gestion d'attente en temps de COVID, casse-tête résolu !

Waiting management in times of COVID, puzzle solved!

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Nice Solutions offers Nice healthcare companies (and/or providing a public service)* its Pliiz™ digital wait management solution to combat groupings!

[/vc_column_text][vc_empty_space height=”22px”][vc_column_text]In the context of the major health crisis we are going through, NICE SOLUTIONS is making small QR codes called PliizCodes™ available to Nice businesses free of charge to help professionals avoid any regrouping expectations of their customers.

Entirely digital and contactless, the Pliiz™ wait management system helps avoid groupings and makes customers wait more peacefully. Once available, staff can inform the public directly on their smartphone to go to the planned location upon arrival.

Its operation is very simple, without any application to download, users (general public: clients, users, patients, visitors, etc.) are invited by professionals (hospitals, clinics, analysis laboratories, retirement homes, etc.) to scan a small, unique QR code that creates a direct communication channel between them and the establishment’s staff.

Its operation is very simple, without any application to download, users (general public: clients, users, patients, visitors, etc.) are invited by professionals (hospitals, clinics, analysis laboratories, retirement homes, etc.) to scan a small, unique QR code that creates a direct communication channel between them and the establishment’s staff.

Simple, without loss or breakage, and above all without maintenance, since the classic pagers are replaced directly by the telephone of each customer, Pliiz™ is set to become the essential tool that all professionals are waiting for to unclog their sales and home![/vc_column_text][vc_empty_space height=”22px”][vc_column_text]Already firmly anchored in customer waiting management for several years, with customer pager systems for physical queues, NICE SOLUTIONS has recently adapted its Pliiz™ digital customer wait management solution in the context of COVID19, a solution that NICE SOLUTIONS has decided to make available free of charge to professionals in Nice since the start of the spread of the virus!

Groupings of people will soon be increasingly regulated for an obvious common sense reason linked to the recent spread of COVID19. Without waiting for official recommendations, many establishments open to the public (ERP) have already organized themselves accordingly.

 

Also, the decongestion of reception areas, traditionally considered “strategic” for any professional wishing to preserve both the efficiency of their own internal organization and the quality of their customer journey, now takes on another issue, this time health.

Indeed, it goes without saying that, once deconfinement has been put in place by the authorities, professionals will have to adapt their productive and commercial apparatus to ensure the safety of all without exception. The use of effective COVID queue management systems will, in this sense, be a privileged tool!

*For their part, Nice companies from other sectors (HORECA, tourism, etc.) will be able to benefit from preferential conditions. Contact our services for more details.

 

By Stéphane Marchisio

[/vc_column_text][vc_empty_space][vc_column_text]Learn more:

Pliiz™ previewed at CES 2019 in Las Vegas

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