IR2S uses our cash register call box

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Thanks to the ServiceSOS™ checkout call box adopted by the company IR2S, customers can resolve their problem more quickly at self-service checkouts.

[/vc_column_text][vc_empty_space height=”22px”][vc_column_text]In order to help customers cope better with problems at self-service checkouts, IR2S has chosen to adopt the beep ServiceSOS™ self-service checkout alert. IR2S is a company present in several areas of activity, including security, electronic labeling as well as the development of various IT solutions.

In order to best satisfy the needs of its customers and employees, such as large supermarket chains and companies using self-service checkout technology, the company now offers them the company’s checkout call box. Nice Solutions.

Self-service checkouts are growing rapidly in the mass retail sector, and particularly among large supermarkets. The main objective of implementing this innovative equipment is above all to reduce queues and ensure consumers save time when they have to pay for their purchases.[/vc_column_text][vc_empty_space height=”22px “][vc_column_text]Thanks to this complete payment system which avoids long queues, the consumer themselves scans the items they purchase and then makes payment. Thanks to the call button at the checkout, there is now no need to wait for staff to arrive in the event of a problem with an item or with the system itself, to receive assistance. The consumer simply needs to press the problem beeper at the checkout to immediately alert supermarket staff.

Operating the ServiceSOS™ box is more than simple. Pressing the latter allows the customer to be directly put in touch with a platform, which will deal with the problem as quickly as possible. Everything is computerized and if there is the slightest problem, the customer can press the call beep in self-scanning. Once again IR2S has focused on the most advanced solution.

Installing the alert beep at the self-service checkout has many advantages. First of all, it ensures better organization within the brand where it is located. Certainly the number of people is likely to decrease, but it guarantees better customer services. If a consumer encounters a problem, the problem will be quickly resolved using the call button at checkout. Secondly, opting for this innovative technological system inevitably attracts fans of new technologies and increases the level of customer satisfaction.

The ServiceSOS™ alert system thus helps to remedy possible failures presented by self-service checkouts. This button is easy to install and easy to use. If previously customers had to wait to pay for their purchases, now they just have to go to the self-service checkouts and that’s it! Thanks to the beep and the alert platform, the entire process is automated.[/vc_column_text][vc_empty_space][vc_column_text]Find out more:

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